Security Capabilities & Payment Card Data Transmission Policy

We take the security of your personal and payment information seriously. Our systems are designed to ensure that any payment card data you provide is protected at every stage of the transaction.

Secure Transmission of Payment Information

• All payment card data entered on our website is encrypted using Secure Socket Layer (SSL) technology or its modern equivalent (TLS).

• This encryption ensures your card details are securely transmitted between your device and our payment gateway provider.

Use of Trusted Payment Gateways

• We do not store or process your credit or debit card numbers on our website or internal systems.

• All card transactions are processed through PCI DSS–compliant payment gateway providers, which meet internationally recognised standards for handling and safeguarding card information.

No Local Storage of Card Data

• We never retain your full payment card details.

• Our systems are configured so that no staff member can view or access your card number, expiry date, or security code.

Ongoing Security Measures

• Our website is hosted on secure servers protected by industry-standard firewalls and security monitoring.

• We regularly review and update our systems to maintain alignment with current New Zealand privacy requirements and global best-practice security standards.

Customer Responsibilities

• For your own security, please ensure you are using an up-to-date browser and avoid completing transactions over unsecured public Wi-Fi networks.

If You Suspect an Issue

If you believe your payment information has been compromised in any way, please contact us immediately so we can work with our payment provider to investigate and assist, email us to sales@riverstoranges.co.nz